Terms & Conditions

A. General

1. Your interaction with the Company's online and mobile gaming services is subject to the Terms and Conditions, forming a binding contract. Ensure these are fully read before you commence utilizing the services. 39335 By accepting these Terms and Conditions, you're also agreeing to the Company's privacy policy and Betting Rules. You can examine these documents by visiting the provided links.
2. In these Terms and Conditions, specific terms will have the following meanings unless noted otherwise.
3. - Denotes the currency tied to your registered account.clicking here \"Account\" signifies a personal account tailored for games on the Site.clicking here .)

B. Definitions

1. \"Bet\" pertains to any event-based wager you make on the Site.
   • \"Company Network\" includes all websites regulated by the UK Gambling Commission.
   • A \"Welcome Bonus\" refers to the incentive available for first-time depositors on the site.
   • A \"Registration Offer\" is targeted at new registrants on the site.
   • \"Complaint\" concerns dissatisfaction with the services, with solutions outlined in section O. here .
   • \"Dispute\" implies unresolved complaints post the initial 8-week remedy stage as specified in chapter O.
   • \"Event\" applies to any bettable occurrence on the Site.
   • \"Games\" encompass every gaming option available, inclusive of events.
   • \"Restricted Territories\" define areas outside the UK.
   • \"Services\" accounts for the Company's games and any site's offerings.
   • \"Site\" implies any web or mobile facility owned by the Company.
   • \"We\", \"Our\", or \"Us\" means the Company and its related entities.
   • \"PSP\" identifies electronic payment providers aiding player transactions.
   • Your commitment to the Terms and Conditions is affirmed when you use the site or engage in its services.
   • The Company can update its Terms and Conditions, with prior notice to you before changes take effect. Any wagers placed will follow the conditions in place at the wager's time. Non-acceptance means you need to refrain from site use. Post-change, you can withdraw available funds and close your account under these terms.
   • These Terms fully nullify former agreements regarding subject matters, ensuring comprehensiveness and collective understanding between you and the Company, devoid of any unilateral representations.

Access to services requires that all criteria below are satisfied:

1. Be at least 18 as underage gambling is illegal.
2. Have ownership or authorization over a valid payment method.
3. Not breach laws by using the services, especially if in a restricted jurisdiction.

D. Who is Entitled to Participate

1. Maintain neutrality in event outcomes or bets.
   • Haven't restricted yourself on another Company Network account.
   • Are not registered on the UK self-exclusion program, Gamstop.
   • Services are for legally-permitted players only. The Company doesn't intend to facilitate legal violations. It's your responsibility to stay informed on legalities.
   • The legality of services depends on your location, and it's suggested to consult legal counsel regarding the use of these services.
   • Join Betrino UK with a £25 bet and instantly receive a £50 free bet as a welcome treat.
   • For newcomers only: Dive into a one-time £50 free bet with minimum odds of 1.5. Note, the initial stake won't be refunded. Wager your winnings at least once using real funds first. Remember, only bets placed with your bonus count toward the wagering requirement, capped at £200. Redeem within a week.
2. Any attempt to cash out voids all ongoing bonuses. Depositing via Skrill or Neteller? This offer won't apply.
3. This current deal is available starting from June 10, 2022, with no specified end date, but it's only available once per account.

E. Account Registration

1. Add £25 to your account and unlock a £50 free bet when you apply the BB50 deposit code.
2. Place a single, sizable £50 stake on odds starting at 1.5, but don’t anticipate your stake's return.
3. This promotion excludes those making deposits via Skrill or Neteller.
4. On the Progressplay Network, every player is eligible for up to one sports welcome bonus.
5. Monthly, players can snag up to five free bet rewards on their account.
6. A single turnover of your bonus winnings is mandatory before any withdrawal attempt.
7. The free bet winnings have a limit set at £200.
8. To qualify for this bonus, ensure you've registered your account through our specific portal.
9. Betrino reserves the right to exempt certain events from benefiting from the free bet.
   • Your bonus and any resultant winnings will become void seven days post-credit if unused. Bets need to be settled to count towards wagering requirements. Failing to meet these within the set timeframe means forfeiting both the bonus and any related winnings.
   • Betrino might modify, cancel, or pause the offer anytime, without any advance notice, for any bonus yet to be granted. However, previously awarded bonuses remain unaffected.
10. Both the existing bonus policy and any changes thereon are applicable at your signup time.

F. Prohibited Actions

1. The current terms don’t restrict any other rights or remedies at our disposal.
2. Settling bets is crucial for these to count toward the wagering demand.
   • Collusion between Players;
   • Redeem your bonus once, specifically on your first deposit.
   • Meeting or surpassing the wagering criteria finalizes the promotion, transferring your bonus funds (with a maximum of £200) to your real money account, making them cash-ready or available for non-promotional play.
   • Each free bet stands alone and can't be combined with others.
   • Multiple free bets? Spend them in their allocated order.
   • ProgressPlay Ltd operates the site, headquartered at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta, duly licensed by the UK Gambling Commission.
   • Gambling has potential pitfalls. Play with caution.
   • You should thoroughly read these Terms and Conditions which form a binding pact between you and the Company, covering your online and mobile gaming use.
   • Both the privacy policy and the betting guidelines of the Company are part of these Terms; acceptance of one is acceptance of all.
   • Some definitions ensure clarity: your registered currency, account, placed bets, etc., point towards specific gambling contexts.
   • Settle any grievances as defined in section O — it's crucial to differentiate between complaints and unresolved disputes.
   • While hosting a slew of games and events, restrictions based on your location impact their availability.
3. By engaging with or registering on the Site, you accept these evolving Terms, and it'll be your liability to exit if disagreeing with any changes.
   • Notably, if the Company alters these Terms, you’ll be informed promptly. You can withdraw and cease activity if discrepancies arise.
   • These Terms and Conditions override any past agreements, forming a complete document outlining responsibilities and rights.
   • You're free to explore our services, but only if you're 18, possess valid payment methods, and meet other criteria.
   • Engaging in underage gambling is illegal, so ensure compliance with all regulatory frameworks before participation.
   • It's essential that site features align with legal requirements of your jurisdiction; any unlawful actions fall on you.
   • The service targets individuals where gambling online isn't prohibited, acknowledging that the Company won't facilitate any legal breaches. Free Spins and Free Bets);
   • Gamstop enrollment or past self-exclusion means you're disqualified from participation.
   • Only inhabitants of locations where such activities are permissible by law should engage.
   • Top up your account with a deposit of £25 and receive a £50 Free Bet at Betrino UK.
   • This offer is exclusively for new players. Enjoy a one-time £50 Free Bet with minimum odds of 1.5. Please note that your stake will not be refundable. The winnings need to be wagered only once, while the initial wagers will be deducted from your real balance. The Free Bet winnings are capped at £200 and must be used within 7 days of receiving the offer. The promotion is applicable to only one sport and five casino brands.
   • If you request a withdrawal, all ongoing and pending bonuses will be voided. Please note that deposits made via Skrill and Neteller are not eligible for this promotion.
   • The mentioned offer is active from June 10, 2022, until further notice and can be redeemed once per account.
   • Make a £25 deposit and activate your £50 Free Bet by entering Deposit Code: BB50.
   • Place a one-time £50 bet at a minimum of 1.5 odds. Please be aware that the original stake will not be returned.
   • Martingale betting strategies;
   • Customers utilizing Skrill or Neteller as their payment method will not qualify for this promotional offer.
   • On the ProgressPlay Network, players are allowed to avail themselves of one sports welcome bonus.

G. Account Operation

1. Players have the opportunity to claim up to five free bet bonuses monthly on their account.
2. Before you can withdraw any winnings, the bonus must be wagered at least once. Free Bet winnings are limited to a maximum of £200. To qualify for the bonus, ensure to register your account via this page.
3. Betrino may exclude certain events from this Free Bet offer at their discretion. Free Bet winnings are limited to a maximum of £200. ,
4. Bonuses and associated winnings are valid for 7 days post-credit. Make sure all bets are settled for them to count towards the wagering requirement. Any unused bonuses or winnings after this period will not be available for withdrawal.
5. Betrino retains the right to change, cancel, or suspend any offer or promotion at any moment, provided it has not yet been applied to a user. Previously granted bonuses remain unaffected by any such changes.
6. The relevant bonus and policy associated with any promotion are those effective at the time of your registration for said promotion.
7. There are no limitations on any other rights or remedies available to us as outlined in this section.
8. Ensure bets are settled to contribute to the wagering requirement.
9. Your first deposit qualifies for a one-time redeemable bonus.

H. Deposit and Withdrawals

1. Once the wagering requirement is satisfied, any remainder of your bonus funds will convert into real money (up to a £200 maximum conversion), allowing you to withdraw or use them beyond the promotional play.
2. Free bets cannot be combined and must be utilized one at a time.
3. For multiple free bets, use each in the chronological order they were credited to your account.
4. ProgressPlay Ltd operates the site, registered at Soho Office, St Julians, Malta, licensed and regulated in Great Britain by the Gambling Commission.
5. Gambling carries risk. Engage with responsibility.
6. These Terms and Conditions govern how you, referred to as the Player, can access and use our online and mobile gaming services.
7. By accepting, you simultaneously acknowledge our privacy policy and Betting Rules, available for review.
8. These phrases and definitions apply within these Terms and Conditions unless otherwise specified:
9. Currency indicates the monetary unit registered to your account.
10. Account refers to the personal profile you create to participate in gaming on the site.
11. Bet signifies any wager you place on an Event.
12. Company Network denotes the official list of sites under the regulation of the UK Gambling Commission.
13. A Welcome Bonus is a site-specific offer available for new players making their first deposit.
14. Registration offer applies to new players registering on the relevant site for the first time.
15. Complaint means expressing dissatisfaction about the services, as addressed in Chapter O.
16. A Dispute is a complaint not resolved within an eight-week timeframe as mentioned in Chapter O.
17. An Event includes any occurrence on which a bet is available.
    • Games consist of all the gaming options, including events, available on the site.
    • Restricted Territories encompass any region outside of the UK.
    • Services covers the games and all other activities available on the site.
    • Site means any online or mobile venue managed by the company.
18. We, Our, or Us refers to the Company and its associated personnel. PSP, or Payment Service Provider, allows users to manage electronic transactions.
19. C. Remaining subject to Terms and the ensuing Binding Effect thereof.
20. Engaging with or registering on the site implies agreement with our evolving terms, with changes communicated in advance.
21. We retain the right to amend Terms & Conditions with immediate effect as necessary. Bets placed prior remain under the former terms. Click here
22. This document supersedes prior agreements and forms the comprehensive contract between you and the company. Free Bet winnings are limited to a maximum of £200. .

Service eligibility requires you to meet the following criteria:

1. Players using the services must be 18 or older, as underage gambling is illegal. https://www.gamblersanonymous.org.uk/ , http://www.gamcare.org.uk/ You must own or have authorization to use an accepted payment method.
2. Compliance with laws is essential; prohibited jurisdictions, such as Restricted Territories, cannot access our services.
3. Users must not influence an Event or Bet outcome. You should not have self-excluded from other accounts within the Company's Network. .
4. UK players registered under Gamstop's self-exclusion cannot access our services. www.cyberpatrol.com or www.gamblock.com
5. Our services are strictly for players unrestricted by regional online gambling laws. Free Bet winnings are limited to a maximum of £200. Your site engagement must adhere to relevant regulatory standards.
6. We offer no representation regarding the legality of our services in any jurisdiction.
7. Consultation with legal experts is advised to ensure compliance with applicable laws before engaging with our platform.
8. Individuals working with the Company, whether directly or indirectly, such as employees, directors, and officers, along with their families, affiliates, or partner companies, are prohibited from participating in any Services provided by the Company. This extends to anyone who has any involvement with the Company's operations or website, including but not limited to advertising, promotion agencies, insurers, webmasters, and their relatives. Any replacements for these excluded individuals cannot claim any prizes offered by the Site. Moreover, the Company has the authority to suspend such accounts, including freezing any deposits, and to nullify all bonuses and winnings associated with the account.
9. If you're looking to get involved with our Services, you'll need to go through the registration process and set up an Account on our Site.
   1. Our Company will thoroughly evaluate the details and documents you provide as part of our 'know your customer' (KYC) procedures. We might conduct additional KYC checks in certain situations, such as when there's a high risk of fraud, suspicious information is detected, unusual deposit activity is observed, various IP addresses access the Account, or when there’s irregular gaming activity, and depending on your location.
   2. It's your sole duty to keep your Identification Details completely confidential and not to share them with others. If someone else gains access to your account because you didn't protect your details, the responsibility lies with you alone. Should you forget or misplace your details without any fault on the Company’s part, the Company won't be responsible for any losses you might face.
   3. You're permitted to hold only one Account on our Site. If you or someone related to you registers a second Account, the Company may, at its discretion, close any or all of the Accounts and may cancel all bonuses and winnings, refunding only the amounts deposited. The Company bears no obligation to prevent the creation of multiple accounts.
   4. At its discretion and without needing to provide a reason, the Company can refuse to open a new Account or close an existing one. Nevertheless, any existing contracts will be honored.
      By registering an Account, you're affirming that it's done by you personally and not through another party.
10. When you create an Account, you're stating and agreeing that (a) the information given during registration is accurate and will be updated if changes occur, (b) the Account is exclusively for your own use, (c) money deposited is solely for playing Games and/or using the Services, (d) the Company is not a bank and your funds won’t earn interest, (e) you're of sound mind, capable of making your own decisions, (f) it's your responsibility to understand the rules of the Games, (g) you recognize that playing Games involves the risk of losing money, (h) you will work with the Company by supplying all needed documents truthfully, (i) your use of Services doesn’t breach any laws applicable to you, (j) it's up to you to handle any taxes due to your use of the Site, (k) you'll act in good faith, (l) you're solely responsible for your losses from betting with us, (m) the Company may decide at any time whether to maintain, suspend, or terminate your Account, provided contractual obligations are met, (n) you must keep your login credentials secure, and (o) you will contact the Company if you suspect any unauthorized access to your Account. You’ll also be responsible for any payments related to the Services and will indemnify the Company from any claims resulting from a breach of these Terms.
11. Moreover, you assert that (a) you will not use your Account for forbidden activities or irregular play, (b) if you engage in prohibited acts, the Company can report your information to authorities and suspend your Account, voiding bonuses and winnings, (c) your deposited funds are legal and not from criminal activity, (d) you’ll cover all losses and liabilities resulting from any prohibited acts you perform, (e) your payment details belong to you, and you have all necessary permissions to use them, (f) the Company isn’t obligated to validate permissions given to you for the use of payment methods, and (g) you haven’t told the Company of any gambling addiction or previously self-excluded from our network, nor are you on the UK’s Gamstop scheme.

J. Bonus Policy

1. Your account must be verified for ID and age before you can (i) add funds, (ii) gamble—whether with your own or bonus funds—and (iii) access free games. You might be asked to present documents to verify your name, address, and birthdate.
2. To verify your ID, submit a valid ID with your name, photo, and signature, such as a passport, driver's license, or national ID card. In some cases, you might need to have a notary or solicitor authenticate your documents.
3. Proof of address might include a recent utility bill or debit card statement, showing your full name and address as registered on your Account, sent within the past three months.
4. While we generally won't ask for more than what's discussed in Section E Clause 9, if needed to comply with regulations or verify documents, we might request additional documents. This could include certified proof of identity or address, or evidence of your Source of Funds or Wealth.
5. If you are found participating in activities deemed unacceptable or showcasing unconventional gaming behaviors, the Company reserves the right to terminate your account, reclaim any funds except for unspent deposits which will be returned to you. These measures will extend to any associated accounts of yours within the Company's network. Furthermore, the Company will report your actions and related information to relevant authorities, financial bodies, and banking and credit card institutions.
6. \"Prohibited Actions\" refer to engaging in unlawful, dishonest, or inappropriate behaviors, which include but aren’t limited to:
7. Utilizing tools or software such as bots or AI to gain an unfair advantage;
8. Buying, selling, or exchanging accounts with other players;
9. The Games in the list (available here Transferring money between different players' accounts;
10. Deliberately disconnecting during gameplay on the Site;
11. Tampering with or attempting to bypass Company systems by altering registration details, providing false personal or payment information, or using a VPN;
12. Using illegal funds or being involved in money laundering activities, including the use of funds obtained through illegal means;
13. Exploiting the system to gain an advantage at the company's or others' expense;
14. Submitting false or invalid documentation;
15. If there is suspicion you're improperly benefiting from the Company's bonuses to minimize losses, referred to as ‘Irregular Play Patterns’ in Section F Clause 3, or acting in bad faith regarding any promotional bonuses on Sites owned or operated by the Company.
16. Craftily taking advantage of promotions, such as (i) setting up multiple similar accounts to receive bonuses multiple times, making deposits solely during promotions, or opening various accounts across the network, (ii) persistently playing free games, or (iii) cycling deposits and withdrawals purely to get deposit-related bonuses.
17. \"Irregular Playing Patterns\" refer to activities like:
18. Placing bets with minimal or no margin, or hedge betting;
19. Free money bonus
    • Betting 50% or more of a bonus on any single game, hand, or round;
    • Modifying betting patterns significantly to meet wagering requirements, such as changing bet sizes or types;
    • Increasing bet sizes significantly for a big win, then decreasing bets by 65% or more;
    • Holding real money funds in incomplete games to exploit bonus funds before real money is used;
20. Free Spins
    • Delaying game rounds deliberately to use bonus funds after clearing real money balances;
    • Using bonus balances to gain in-game value, losing the bonus, then cashing out with real money balance from the amassed value;
    • Making large wagers initially, then reducing these considerably to satisfy wagering requirements;
    • Switching from games with low wager contribution to high one after a large win to meet the Requirement;
    • In roulette, covering excessive number combinations, betting on both red and black, odds and evens, or all columns and dozens;
    • In baccarat, simultaneously betting on the player and the bank;
21. Free Bets
    • Exploiting promotional offers as part of a coordinated group or syndicate;
    • When accounts, individually or in groups, are organized to exploit advantages against others or commit deceitful acts, like cheating or group play strategies;
    • Utilizing bonus modes to accrue value, losing the bonus, then cashing out with another deposit;
    • Placing substantial real money bets at low odds while placing higher odds casino bets with bonus money;
    • Placing bets exceeding 25% of your initial deposit in a single wager.
22. Free Tickets
    • Should your account remain inactive for a year, it will be classified as dormant. We aim to return any funds before charging a fee, notifying you 30 days ahead about the deduction. The fee, representing upkeep costs, is £5 monthly and might reduce your balance to zero.
    • To close your account, send an email request to our customer support at
    • [email protected]
23. Rewards
    • , and we will have our support team assist you with the process. The default user history display shows only a portion of game histories. To access full records, contact our customer support at
    • Once you place a bet, it cannot be altered or canceled.
    • Bets placed after the event has started (except for live betting) or after results are known are invalid, and you won’t win anything from such bets, though the stake will be refunded.
    • We might offer a cash-out option on some bets for certain events at our discretion. When available, this allows you to redeem part or all of your bet before the event concludes. The cash-out amount, set by us, will fluctuate during the event. There's no guarantee of its availability, and it can be withdrawn at any time without notice. Bet outcomes are confirmed based on official results from relevant governing bodies or alternative info sources; if disputes arise, the Company will determine the result. Should we be unable to ascertain a result, the bet will be canceled, and your wager returned. As per Section G Clause 13, the Company will announce bet results on the site, crediting winnings within 72 hours of this announcement, with the Company's records taking precedence in any discrepancy. Find each game's RTP via the information icon on each game's page.
    • Depositing money obtained from illicit means into your account is illegal, and you must avoid this. The Company conducts checks to prevent money laundering and reports suspicious activity to authorities.
    • Your account reflects deposits only post-confirmation by the Company and the relevant payment service provider; until then, the deposit isn't shown in your balance. The Company does not offer or facilitate credit.
    • To clarify, credit cards cannot be used for account deposits, even through registered e-wallets or online payment services.
    • The Company may impose varied deposit limits based on reviews and checks, thanks to factors unique to each customer and deposition method, e.g., Paysafecard from a minimum to a maximum per deposit, varying per site.

K. Bingo

1. We offer few versions of Bingo rooms:
   • Notify the Company immediately if your payment method is lost, stolen, or altered. Failure to do so means you alone bear any resulting losses, with us providing no liability.
   • Transferring funds between accounts or receiving funds from other players, or buying, selling, and trading accounts is prohibited.
   • If the Company finds you involved in any illegal or unfair gaming actions, they'll shut down your account, grabbing any funds there except the original deposits, which you'll get back. They'll also extend this action to any of your other accounts linked to their network. Moreover, all your activities will be reported to legally pertinent entities, financial bodies, and payment services.
   • Engaging in 'Prohibited Actions' refers to any illegal or dishonest endeavors, which include but are not limited to:
2. Utilizing automated devices or software like bots or AI to gain an edge in games;
3. Buying, selling, or transferring player accounts among users;
4. Exchanging funds between different player accounts;
5. Tampering with the outcomes of events or bets through match-fixing or similar deception, or breaching site security;
6. Purposely disconnecting during games played on the platform;
7. Attempting to infiltrate, modify, or bypass the Company's systems, and providing false or incomplete personal details, possibly by using VPNs;
8. Using money from illegal origins or engaging in money laundering activities through the service;
9. Abusing others for personal gain to unfairly outplay other participants or the Company;

Submitting false or invalid identification documents;

1. Unfairly exploiting the Company's bonus offers to minimize losses, like described in the Irregular Play Patterns under Section F Clause 3; or
2. Shrewd manipulation of bonuses through actions like creating duplicate accounts for multiple bonuses or participating in promotions only for bonus purposes.
3. 'Irregular Playing Patterns' depict actions such as:
4. Placing bets with equal, zero, or minimal margin levels, or engaging in hedge betting;
5. Wagering a large portion (50% or more) of a bonus on a single game or round;

Building significant balance and abruptly changing betting habits to meet any wagering requirements;

1. Making substantial bets leading to major gains, then significantly reducing the betting size, especially by more than 65% of the previous average bet;
2. Reserving real money bets in incomplete game phases to prioritize spending bonus funds first;
3. Delaying game rounds for gaining real balance advantage before using any bonus;
4. Building game value with bonus money, losing it, and then cashing out the value using real money balance;
5. Placing large bets initially and then decreasing them sharply to meet wagering stipulations;
6. Changing game types from low-risk to high-risk games post a big win, to fulfill wagering needs.
7. Certain bet strategies in Roulette (like covering large sections of the board, or betting on both black and red) or Baccarat (betting on both outcomes) are considered irregular patterns when it comes to bonus usage.
8. Participating in group or syndicate activity to exploit bonus offers is also prohibited.

N. Intellectual Property

1. Operating accounts to strategically harm other gamers or deceive the Company falls into unfair gaming practice.

O. Customer Support

1. Using bonus modes to unlock game value and then cashing out with additional deposits is irregular. Free Bet winnings are limited to a maximum of £200.
2. Allocating a part or whole of real money bets to low-risk paths while placing substantial bonus-based wagers falls under unfair practice and isn't allowed.
3. Dropping more than 25% of your starting deposit in a single bet is discouraged.

P. Complaints and Disputes

1. If your account has no activity for a year, it's marked dormant. The Company attempts to refund you before imposing a £5 monthly maintenance fee. This fee could zero out your balance. [email protected] To close your account, you can contact customer support via email at
2. [email protected]
3. they'll assist you through the account closure process.
4. The displayed user history covers only parts of your gaming activity; for full records, reach out to customer support. https://ecogra.org/products-services/alternative-dispute-resolution .

Q. Miscellaneous

1. Once a bet is placed, it's final—no changes or cancellations.
2. Bets placed post-event (unless it's in-play betting) or after known results are void, and stakes are refunded.
3. The Company has the option to provide a cash-out feature during events, but not guaranteed. It's up to them whether to allow partial or full cash-outs, and they aren't obliged to notify you about changes to this feature.
4. The Company confirms the outcome of bets based on official event results. If any discrepancies between different sources occur, the Company’s decision stands. In undeterminable situations, bets will be void and refunds issued.
5. According to Section G Clause 13, results are posted on the site, and any winnings are credited within 72 hours. In case of conflicting results, what's recorded in the Company's database prevails.
6. Games show their RTP info via an icon on each game's page.
7. Depositing funds from unlawful means is forbidden and monitored for money laundering activities with required reports made.

R. Language Discrepancies

1. Deposits reflect in the account balance upon validation by the Company and relevant payment processors. Credit provision is not offered.

Version 1.2.15 - 16.12.2024

Valid until further notice