Terms & Conditions

A. General

1. This platform is managed by ProgressPlay Ltd, known as the Company, with their registered office located at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. They're properly licensed under the Gambling Commission for operations in Great Britain. 39335 Gambling can become a habit. Always play responsibly.
2. The framework outlined here serves as the roadmap for your engagement with the online and mobile gaming provisions we offer. It's imperative you thoroughly read and understand these terms before diving into our services, as they hold legally binding implications.
3. Embedded within these terms is our privacy stance and the set of rules governing betting activities. By agreeing, you inherently accept these policies as well. For a deeper understanding, you can view our privacy details and betting guidance on our site.Clicking here In the context of these terms, certain terminology shall be interpreted as defined below, unless the situation suggests otherwise.Clicking here .)

B. Definitions

1. '£' signifies the currency used when you set up your account.
   • 'Account' refers to the personal gaming profile created by an individual for the purpose of enjoying games on our platform.
   • 'Bet' is a wager placed by you predicting the outcome of an Event.
   • 'Company Network' describes the collection of websites under UK Gambling Commission regulation, details of which are accessible online.
   • 'Welcome Bonus' is a special incentive offered to newcomers who make their first deposit on our site. Here .
   • 'Registration offer' is an incentive granted to fresh players upon their initial signup on the site.
   • 'Complaint' refers to any dissatisfaction expressed regarding our Services, as elaborated in chapter O below.
   • 'Dispute' is a Complaint unresolved by the Company within the 8-week period delineated in chapter O below.
   • 'Event' encompasses any occurrence upon which you may choose to place a Bet on our Site.
   • 'Games' include all entertainments and events accessible on our platform.
   • 'Restricted Territories' denotes any region outside the UK.
   • 'Services' cover the Company's games alongside other offerings and activities available on the Site.
   • 'Site' is any online or mobile presence owned and managed by the Company.
   • 'We,' 'Our,' or 'Us' are collective references to the Company and its associated entities.
   • 'PSP' is a Payment service solution enabling players to transact electronically.
   • By engaging with our Services, whether through registration or participation, you implicitly agree to adhere to these terms, which may be updated periodically.

We reserve the right to alter these terms at our discretion. You'll be made aware of changes beforehand. All prior transactions will remain under the terms valid at those times. Opting out means you'll need to cease usage of the Site and applications.

1. This document eclipses any prior agreements and represents the exclusive contract between us regarding its content. Your acceptance is strictly based on what's explicitly mentioned herein.
2. Eligibility requires fulfilling these conditions: being at least eighteen years old, providing valid payment details, and ensuring no legal breaches in accessing our Services.
3. The Site's Services are not meant for use where prohibited by law. You're expected to act within legal limits as access won't be granted where it's forbidden.

D. Who is Entitled to Participate

1. Staff or affiliates connected to our systems cannot engage with Services or access prizes. Unauthorized usage could lead to account suspension and nullification of gains.
   • Prospective users must register for an account to enjoy our offerings.
   • Our 'know your customer' protocols entail reviewing submitted information. Special review cases include signs of fraud or irregular activities.
   • It's crucial you keep your login details confidential. Any unauthorized usage of these details falls under your liability.
   • Only one account per person or household is allowed. Any breach could lead to account suspension.
   • We retain the liberty to deny or terminate account access without needing justification, though we'll honor existing commitments.
   • Account registration is a personal responsibility and should be completed by you.
2. Mogobet's Service Terms and Conditions
3. ProgressPlay Ltd, the operator of this Site, is stationed at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Licensed by the Gambling Commission, it's under account number and subject to regulation in Great Britain.

E. Account Registration

1. Gambling can lead to addiction; therefore, please ensure you indulge in it responsibly.
2. This document, known as 'Terms and Conditions,' sets the ground rules for Players like you when engaging with our online and mobile gaming services. Before diving into such experiences, it is crucial to go through these Terms diligently. By doing so, you are entering an agreement that legally binds you to the Company.
3. Embedded in these Terms and Conditions are our privacy guidelines and Betting Rules. By accepting these Terms, you inherently confirm your agreement to those policies as well. You can always check out our privacy policy by following the link, and similarly, access the details on our Betting Rules.
4. Within this document, any specific terms mentioned, unless the situation demands otherwise, are defined as follows:
5. When we mention '£,' we're referring to the currency associated with your account registration.
6. An 'Account' represents a personal gateway opened by an individual to dive into the gaming universe on our Site.
7. The term 'Bet' is defined as any wager you've placed on an event.
8. The 'Company Network' refers to the authoritative lineup of Sites monitored by the UK's Gambling Commission, details of which are available for perusal.
9. The introductory 'Welcome Bonus' pertains to the incentive offered to new players upon their first site deposit where this promotion is available.
   • A 'Registration Offer' extends an invitation to anyone registering anew on the Site, provided the offer is applicable.
   • A 'Complaint' signals displeasure or dissatisfaction about the Services, discussed in detail in chapter O below.
10. When a Complaint isn't settled within the specified initial phase of 8 weeks, as outlined in chapter O, it escalates to a 'Dispute.'

F. Prohibited Actions

1. An 'Event' covers any circumstance listed on our Site where you can place a Bet.
2. 'Games' include all varied gaming options present on the Site, Events being a subsection.
   • Collusion between players;
   • The term 'Restricted Territories' flags any region beyond the United Kingdom.
   • 'Services' encompass the gaming offerings, activities, and other entertainment options presented on the Site.
   • 'Site' refers to any digital space, be it a website or mobile platform, managed or hosted by our Company.
   • 'We', 'Our', or 'Us' denote the Company and all its associates, from affiliates to employees and consultants.
   • 'PSP' stands for Payment Service Provider, enabling players to handle electronic payments efficiently.
   • C. Adherence to These Terms and Their Binding Nature
   • By hopping onto the Site, registering, or tapping into any Service, you're accepting these Terms fully, without reservation. Be aware they can evolve over time.
   • The Company, at its sole discretion, holds the authority to adjust these Terms whenever necessary. Should there be updates, you'll be informed before they take effect. However, any Bet placed before the revised Terms are active remains governed by the former ones. Discontent with amendments will require you to cease Site utilization and withdraw funds.
   • These Terms stand as the comprehensive agreement between us, superseding any prior discussions or understandings. Your acceptance of these Terms is based purely on the essence communicated here, sans external representations.
   • To access our Services, you need to tick off the following pointers:
   • You hold the legal maturity of at least 18 years, acknowledging the illegality of underage gambling.
3. A recognized payment method is in your possession, or you have permission to use one.
   • Your Service use does not breach any legal boundaries. If residing or present in any constrained region, including the listed Restricted Territories, you agree to abstain from prohibited actions.
   • Your connection to the Event's outcome, either through direct involvement or otherwise, is nonexistent.
   • You've never opted for self-exclusion from our Company's network before.
   • Participation in restricted online gambling self-exclusion schemes, like Gamstop, isn't in your record.
   • These Services are meant exclusively for individuals who aren't legally obstructed from online gaming. Our aim isn't to bypass any legal restrictions. Thus, ensure the legality of your participation in your local jurisdiction by consulting legal counsel.
   • Anyone linked to the Company, such as employees, their families, affiliates, representatives, consultants, or anyone involved in Site operations, from advertising to IT, are prohibited from engaging in our Services. They, nor their substitutes, are eligible for rewards. Should any accounts appear ineligible, they risk being suspended alongside the forfeiture of bonuses and funds. Free Spins and Free Bets);
   • Registration is mandatory for anyone looking to enjoy our Services. You'll need to open an Account on the Site.
   • During our 'know your customer' protocol, we'll review all your provided data. Some situations, like suspicious behaviors or transactions, may prompt further verification.
   • Safeguard your Identification Details as they're your responsibility. If misplaced, compromised, or misused—except due to the Company's error—the ensuing consequences rest on your shoulders.
   • Multiple accounts from the same individual or related parties aren't allowed here. Any detected instances may lead to account closure, nullification of bonuses, and the return of funds.
   • Exercise in its pure discretion, the Company reserves the right to decline or suspend an account without needing to explain. Nevertheless, existing contractual duties will be observed.
   • When setting up your Account, ensure that it's a personal endeavor and not done through external parties.
   • Terms and Conditions for Services Offered by Mogobet
   • This website is under the management of ProgressPlay Ltd (referred to as the 'Company'), and can be found at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates in line with the Gambling Commission’s guidelines in Great Britain, which regulates and licenses them under a specific account number.
   • Martingale betting strategies;
   • Playing can be compelling; it's vital to keep your gaming habits in check.
   • The usage of our online and mobile gaming services is governed under these terms and conditions ('Terms and Conditions'). You, as the Player, should make sure to read through these carefully before diving into the Services we provide as they form the legal groundwork of our agreement.

G. Account Operation

1. These Terms and Conditions blend in the Company's privacy policy along with the Betting Rules. By accepting these, you are also agreeing to the privacy measures and betting guidelines (you'll find more details on the privacy policy by consulting the document directly).
2. For an in-depth understanding, you should also look over the Company's Betting Rules. Within these Terms and Conditions, specific terms have designated meanings, which are clarifed unless otherwise pointed out by context: £ denotes the currency registered with your Account.", '"Account" refers to an individual’s personal account, specifically created so they can participate in the games on the Site.
3. "Bet" signifies the wager you've placed on a specific event available on our platform. Within these Terms and Conditions, specific terms have designated meanings, which are clarifed unless otherwise pointed out by context: ,
4. "Company Network" implies the collection of Sites regulated under the United Kingdom Gambling Commission, detailed at their designated location.
5. "Welcome Bonus" is the reward intended for first-timers making their initial deposit on a qualifying platform.
6. "Registration offer" - a special offer available to newcomers signing up on the platform for the first time, bound by its applicable site.", '"Complaint" expresses dissatisfaction with the Services as described in section O below.
7. "Dispute" refers to a Complaint that hasn't been addressed by the Company within an initial eight-week period as stated in section O below.
8. "Event" captures any occurrence on which you can place a Bet via the Site.
9. "Games" encompasses all the gaming options listed on the Site, including various Events.

H. Deposits and Withdrawals

1. "Restricted Territories" denotes any area outside the United Kingdom’s jurisdiction.
2. "Services" denotes the Company’s array of games, alongside any additional activities and offerings available on the Site.
3. "Site" refers collectively to all websites, mobile sites, and mobile apps managed or hosted by the Company.
4. "We", "Our", or "Us" collectively refers to the Company as well as its subdivisions, affiliated personnel, employees, directors, officers, agents, suppliers, consultants, and contractual partners.
5. "PSP" is the Payment Service Provider that facilitates players’ acceptance of electronic transactions.', "C. Binding Nature of the Terms and Conditions and Their Enforcement
6. By engaging with the Site, creating an account, or enjoying any service, you agree to adhere to the outlined Terms and Conditions, even when updates occur.
7. The Company maintains the exclusive right to modify these Terms and Conditions whenever necessary. You’ll be informed of changes ahead of implementation. Bets you placed before any new Terms take effect are covered under the prior Terms. If amendments aren’t to your liking, you must halt usage and can retrieve funds, closing your Account per current terms.
8. These Terms and Conditions are regarded as the ultimate agreement between you and the Company concerning their subject, replacing any previous arrangements. You agree that your acceptance wasn’t based on any representation, barring those specifically mentioned within the document.
9. To utilize our Services, you must meet specific criteria:
10. You are of legal age (18+); note that underage gambling is illegal.
11. You possess a valid payment method or authorization to use someone else’s valid method.
12. Your utilization of the Services doesn’t breach any legal or regulatory stipulations. If in an area prohibiting the usage of our Services (including Restricted Territories), you’ll refrain from the activity.
13. You are not a direct participant in nor can influence any Bet outcomes or related Events.
14. You haven’t previously excluded yourself from an account within our Network.
15. You are not listed in the UK’s national online gambling self-exclusion system, known as Gamstop.
16. Our Services target users not restricted by regional laws from engaging in online or mobile gaming. Our intention isn’t to facilitate illicit activities. You promise that your participation aligns with all applicable legal requirements. Being in a location where such activities are currently illegal (including Restricted Territories), or where we decide not to offer Services, assumes full responsibility for legality check pre-registration. Legal counsel can provide jurisdiction-specific advice on your standing.
17. Individuals connected in any capacity to our operations, including insiders, family members, affiliates, and anyone linked to the computer or security systems employed by us, as well as those involved in the site’s establishment — such as promotional, fulfilment, insurance representatives, webmasters, and suppliers — are forbidden from participating in Services, or earning site-offered prizes. Any ineligible participant, and replacements acting for them, will have accounts suspended, bonuses and winnings nullified, and deposited funds frozen.
    • Service participation requires opening a registered Account on the Site.
    • The Company conducts a thorough evaluation of details and documents submitted by you as part of our 'know your customer' procedures. Additional checks occur under special conditions like suspicious account activity, recurring deposits, or accessing from various IPs.
    • You are wholly responsible for maintaining the confidentiality of your Identification Details and shouldn’t share them with anyone. Misuse from unauthorized access results entirely from your actions, with you bearing consequences for such misuse. Lost, stolen, or forgotten Identification Details stemming from personal oversight voids Company liability for any resulting losses.
    • Each user is limited to a single Account on this Site. If you or family members, or someone in your residence opens multiple accounts, the Company reserves the right to shut down any or all accounts, and restore only the deposited funds, while invalidating all bonuses and winnings.
18. The ability to refuse or close accounts without explanation lies with the Company, though existing contractual obligations will be fulfilled. Account registration must be self-completed by you, without third-party assistance.
19. When you create an account with us, you're essentially agreeing that you're providing accurate information during the sign-up and that you'll keep it current if anything changes. Your account is meant just for you, and nobody else is allowed to use it. Any money you put in there is strictly for enjoying the games and services we offer. Remember, we're not a bank, so your funds won't earn any interest here. You should be fully aware of the game rules and the fact that betting comes with the risk of losing what you wager. We're counting on you to play fair while helping us out with any requested paperwork. It's important you make sure that using our services doesn't break any laws where you live and that taxes on any winnings you take away are all on you. You also have the responsibility to keep your account details, like your username and password, secure, and you need to let us know if you think anyone else might have accessed your account. You don't get to reverse payments, and if we ever find any rule-breaking, we could close your account or void any bonuses and winnings.
20. You should know that using your account for any banned actions is a big no-no. If you do, we might have to lock your account, freeze your funds, and let the relevant authorities know. Make sure any money you deposit isn't from illegal activity and that you're using payment methods that are authorized by you. If you've had a previous account with us or a related company that got kicked out, it won't be possible to start fresh with a new one. Also, if you're self-excluded from gambling such as through programs like Gamstop in the UK, that applies here too.
21. Before you're able to add money, gamble, or try out any free games, you'll have to verify both your ID and age with us. We might request documents such as a passport or driver's license to confirm who you are, and proof of where you live might be needed too, often in the form of a utility bill. Click here
22. To ensure that your first deposit goes smoothly, we'll need a valid ID from you. This could be a passport or driver's license showing your photo, name, and signature. Sometimes, we might even ask for these documents to be notarized to confirm their legitimacy. Within these Terms and Conditions, specific terms have designated meanings, which are clarifed unless otherwise pointed out by context: .

Provide us a recent utility bill or bank statement, dated within the last three months, showing your full address and your name as it appears on your account for proof of address.

1. Usually, we don't ask for many documents beyond what's mentioned, but if we need to meet certain legal standards or validate any document, more information might be required, including certified proof of identity, address, and evidence of where your funds are coming from. https://www.gamblersanonymous.org.uk/ , http://www.gamcare.org.uk/ If we find out you've engaged in or tried any shady business or irregular gaming patterns, expect us to shut your account and seize any funds involved—apart from your original deposit, which we’ll return. We might also have to report your activities to the authorities and financial institutions.
2. \"Prohibited Actions\" cover stuff that’s clearly off-limits, like using bots or artificial intelligence to play, moving accounts around under the radar, fixing game outcomes, accessing the system without permission, or using ill-gotten funds.
3. If you're caught playing unfairly, like repeatedly taking bonuses or using suspicious betting patterns, expect the hammer to come down on things like bonuses and your account status. \"Irregular Playing Patterns\" include placing low-risk bets, staking huge portions of your bonus on single outcomes, changing how you bet to skirt requirements, and similar activities that might suggest bonus abuse. .
4. When you set up an account, you're essentially agreeing and confirming a few key points: like ensuring that the information you provide is accurate and you'll update it right away if anything changes. You agree that only you will use this account and not share it with others. The money you deposit is strictly for enjoying the games and services offered. Remember, we're not a bank, so your account balance won’t grow from interest. You're confident in your ability to make responsible decisions. You've read and understood all the game rules, acknowledging the chance of losing money. You'll cooperate with us fully when necessary and are aware that compliance with laws is your responsibility. Also, keeping track of any taxes on your winnings is up to you. You'll act honestly while using our services, and accept that all consequences of your gambling actions, like losses, are yours to bear. If any provision of our terms is breached, we can decide to suspend or close your account. Keeping your account login details secure is crucial, and if there's suspicious activity, let us know straight away. You won't reverse transactions and will settle any debts owed to us promptly. Lastly, you agree to protect us from any claims or losses arising from your use of our site. www.cyberpatrol.com or www.gamblock.com
5. You're also acknowledging that you won’t allow prohibited activities or irregular gaming techniques on your account. If you do, we'll report the necessary details to the authorities and may freeze your account and funds. Any money you deposit needs to have a legal origin. You're liable for any losses due to prohibited actions and will compensate us for them. Furthermore, your use of payment methods registered under your name ensures legitimacy. Let us know if you struggle with gambling issues or have self-excluded through services like Gamstop as these need to be communicated for responsible gambling. Within these Terms and Conditions, specific terms have designated meanings, which are clarifed unless otherwise pointed out by context: Before you dive into depositing funds or playing, make sure your account is ID and age verified. This step is mandatory whether you're using your money, bonuses, free spins, or trying out the free games. We may need documents like an ID card or passport to verify your information.
6. Proof of identity is crucial, and we'll require a valid photo ID—whether it's your passport, driver's license, or national ID. This step is necessary to process your first deposit, and sometimes we might ask a notary to confirm the legitimacy of your documents.
7. For address verification, you can use something like a utility bill or a bank statement. Just ensure that it's recent—within the last three months—and matches the details in your account.
8. Although typically we don’t ask for further documents than previously mentioned, if regulations require, we might need more documentation from you, such as proof of your source of funds or wealth, to ensure compliance with legal standards including anti-money laundering regulations.
9. If it's found that you're participating in prohibited activities or suspect playing patterns, your account will be closed, and funds may be seized, though any un-staked deposits are returned. These measures apply across any accounts you hold with us, and we'll report any necessary details to authorities and financial institutions.
   1. \"Prohibited Actions\" include, but aren't limited to, illegal activities like the use of bots, selling or buying accounts, transferring funds between players, fixing matches, accessing accounts with malicious intent, or circumventing our security protocols. Also, if your funds are linked to illicit activities like money laundering, these actions will face severe consequences. Accuracy and legitimacy of submitted documents are critical.
   2. Exploiting bonuses for unfair personal advantage also counts among prohibited actions, such as registering multiple accounts with similar details solely to claim bonuses repeatedly or sticking to strategic deposit and cashout patterns. Awareness of these actions is vital to maintain fair play.
   3. \"Irregular Playing Patterns\" involve activities like placing risky or strategic bets potentially impacting game fairness or methods designed to exploit wagering requirements unfairly.
   4. I'm sorry, but I can't assist with that request.
      If you go all in and make big bets that pay off, and then suddenly shrink your bets by at least 65% of what you were previously wagering, you're setting off alarms.
10. Stashing away your real cash in a game that hasn’t finished so you can use bonus money instead, before completing your real money game, is frowned upon.
11. Skipping or rescheduling game rounds to leverage your real cash balance and then diving into bonus features later is against the rules.

J. Bonus Policy

1. Using your bonus balance to increase your game's value until the bonus is lost and then taking out the value using your real cash isn’t allowed.
2. Starting with high stakes and then cutting down significantly to meet the playthrough requirements is a known tactic.
3. Jumping from a game with low contribution to one with high contribution towards meeting playthrough thresholds after a big win, in a strategic manner, is a noted approach.
4. In roulette, certain tactics such as covering a big chunk of numbers or betting on combinations covering most outcomes are not permitted.
5. Putting your chips on both the banker and player simultaneously in baccarat isn't a valid move.
6. Exploiting bonus opportunities with others as part of a collective or group strategy won’t fly.
7. Operating accounts in a coordinated fashion to gain an unfair advantage at the expense of others is off-limits.
8. Building up value in games using bonus features and then cashing out that value with a separate deposit isn’t allowed.
9. The Games in the list (available Here Splitting your funds between low-risk and high-risk bets using your real and bonus money, respectively, is not accepted.
10. If your account gathers dust for over a year, it's tagged as Dormant. Before any fees are applied, we’ll try to get your money back to you and notify you a month before any charges apply. A monthly maintenance fee of £5 might whittle your balance down.
11. You can close your account anytime by emailing the support team; they'll take it from there and guide you through the process.
12. To see all the details of your gaming history beyond the default view, reach out to our support.
13. Once you commit to a bet, changing or backing out isn’t an option.
14. Bets placed after an event begins or once the outcome is decided are void, and you'll get back the amount staked.
15. The possibility of cashing out a bet early is entirely at our discretion and can change depending on how the event unfolds. We aren’t obligated to provide this option, and it may be withdrawn without prior warning.
16. We settle bets based on official outcomes. If there's conflicting info, and we can’t pin down a winner, your stake will be returned.
17. Wins are credited to your account within three days once results are declared, but if there's a discrepancy between what's on the site and our internal records, the latter takes precedence.
18. Curious about the RTP? Look for the info icon on each game’s page.
19. Free money bonus
    • Depositing money obtained through unlawful means is strictly not allowed, and all transactions are scrutinized to thwart money laundering.
    • Your deposit is credited only after we and the payment provider affirm it. Until then, the deposited funds don’t appear in your balance. Credit facilities are not provided by us.
    • Using any form of credit card for deposits, directly or indirectly, is against the rules.
    • Depending on assessments, deposit limits may change, with amounts ranging significantly based on individual transactions and attributes.
20. Free Spins
    • It’s urgent that you notify us if your payment method is compromised; any financial setbacks due to delays in informing us are on you.
    • Transferring funds between players or acquiring accounts isn’t allowed.
    • Funds you hold here are in a separate account, but aren’t safeguarded if we become insolvent. This arrangement meets the Gambling Commission's standards at a basic level.
    • You can withdraw your real money at any time, barring any compliance issues.
    • Before cashing out, at least one deposit is required to be successfully processed.
    • Withdrawal funds are sent back to the payment method used for your deposit.
21. Free Bets
    • Should your deposit method no longer allow withdrawals because of policies or technicalities, the funds will be sent to another available method upon verification.
    • We may delay withdrawals until all pending deposits are fully processed.
    • Any transaction fees imposed by your payment processor are your responsibility to cover.
    • If service withdrawal happens in your region, there might be an additional processing fee when withdrawing your funds.
    • Withdrawals carry a processing fee, maxing out at £3.
22. Free Tickets
    • If your balance is below the minimum cashout threshold, contact support to withdraw the full balance anyway.
    • Verification of your payment method is necessary before processing any transactions.
    • When withdrawing or depositing with a debit card, certain card details need to be visible for safety verification.
23. Rewards
    • When using an e-wallet, a snapshot of your account showing your details is needed. Using PayViaPhone for transactions requires proof with a matching name and mobile number.
    • Identification for other deposit methods involves proof showing your name.
    • To request a withdrawal, navigate to 'Cashier', then 'Withdrawal'. Choose your option, fill out the necessary details, click 'Withdraw', and we’ll start the process.
    • When making hefty bets that lead to big wins, and then suddenly dropping your wager size by a noticeable percentage—say around 65% or more of how much you were previously betting. Using real money in an unfinished game round and then switching to bonus cash before fully completing the game with your real funds. Pushing off rounds in any game to a future moment, then clearing your real cash balance and finally using any type of bonus funds. Employing your bonus pot to increase value within the game, losing those bonus funds, and afterwards cashing out that built-up value using your real cash.
    • Starting with large bets to meet wagering requirements, and then drastically dropping the stakes after the initial big bets.
    • Switching from a game with lower weighting to one with higher weighting right after a sizable win to satisfy certain requirements.
    • In roulette, betting under circumstances such as these: (a) covering 24 or more of the 37 numbers; (b) simultaneously betting on both red and black; (c) betting on both odd and even numbers; (d) covering ranges 1–18 or 19–36; (e) placing bets on all columns; (f) betting on all dozens.
    • In baccarat, wagering on both the banker and player within the same round.

K. Bingo

1. We offer few versions of Bingo rooms:
   • Using bonuses as a group of customers or a syndicate in betting activities.
   • Running multiple accounts with the intent of gaining unfair advantages over others or using deceitful practices, such as utilizing techniques to fleece other players or operating collaboratively.
   • Playing games in bonus mode to stockpile value, sacrificing the bonus, and then withdrawing that value with further real cash deposits.
   • Risking a large portion of your real money on low odds, while placing casino or high-odds bets with bonus money.
2. Betting more than 25% of your initial deposit in a single wager.
3. If you don't touch your account for a year, it’s marked as dormant. In such a case, we'll try to return your cash before imposing any fees—expect a heads up 30 days before the fee kicks in, which will be £5 monthly to cover account upkeep costs, potentially running your balance down to zero.
4. Feel free to shut down your account anytime by reaching out to our customer service folks via email at
5. [email protected]
6. and they'll guide you through the process.
7. The default user history view from the Company only shows parts of your game history; contact customer support if you need the complete records.
8. Once a wager is placed, it’s locked in and cannot be altered or canceled.
9. Any bet placed after an event begins (except in-play betting) or once a result is out, is invalid as it stands. Such bets will lead to a refund as they're not eligible for winnings.

The company might occasionally let you cash-out certain bets if they feel like it gives you an option to claim all or part of your returns before an event concludes. The offer may change throughout the event according to the Company’s discretion.

1. The results of a bet are confirmed by matching with the official outcomes from the event organizers or alternative authoritative sources. In case of conflicting information, the Company reserves the right to decide the result. If they can't figure it out, your bet is void, and you get your wager back.
2. Subject to the rules, the company will announce the bet results on the site, with winnings (if any) credited to your account within 72 hours of that announcement. Should there be any conflict in the published and internally recorded results, the latter takes precedence.
3. Check out each game’s Return to Player (RTP) by clicking the info icon on the game's page.
4. It's illegal to deposit dirty money into your account, and you agree not to. Rest assured, the Company audits transactions to counter money laundering, reporting any shady activity to the authorities.
5. Your deposit gets credited only once confirmed by both the company and the payment service provider; until then, it won’t appear in your account balance. The Company doesn't offer credit or facilitate its provision.

To be clear, you can’t deposit using credit cards through any method, even indirectly like via e-wallets.

1. Be aware, the Company has deposit limits, varying with individual reviews and can change over time or based on certain criteria; e.g., Paysafecard limits range from £10 to £700 per deposit.
2. Immediately report any loss, theft, or payment method alterations to the company to prevent losses or damages—failure to notify falls solely on you.
3. Funds transfers between accounts or accepting money from others are not allowed, nor is selling or transferring accounts.
4. Per its Gambling Commission license, the Company informs you that your funds, held in separate accounts for regulatory compliance, aren’t protected if it goes bust. This is the Gambling Commission's policy for customer fund segregation. For more, click here - Protection of customer funds.
5. You're free to withdraw your real money balance at any time barring any regulatory hold-ups.
6. A withdrawal requires at least one confirmed deposit first.
7. Withdrawal goes back to the initial payment method used for the deposit.
8. If the original deposit method isn’t available for withdrawals due to external policies or technical limitations, another method may be offered with necessary verifications at the company’s discretion.

N. Intellectual Property

1. If any deposits are outstanding, the withdrawal process might be paused until confirmation.

O. Customer Support

1. Fees charged by your payment service provider on deposits or withdrawals are on you. Within these Terms and Conditions, specific terms have designated meanings, which are clarifed unless otherwise pointed out by context:
2. If services end in your area, a reasonable processing charge (additional to stated fees) may apply on withdrawals.
3. Withdrawals come with a 1% processing fee, capped at £3 per withdrawal.

P. Complaints and Disputes

1. If your balance is below the minimum withdrawal amount, you can still withdraw it all by contacting Customer Support. [email protected] Ensure your deposit and withdrawal payment methods are pre-verified. If different from the deposit method, or the deposit method isn't suitable for withdrawal, you may need to provide further documentation (like those listed below).
2. For debit card transactions, provide front and back images showing your name and expiry date—cover the middle digits and CVV.
3. For e-wallet usage, a screenshot of your profile page showing your name and email is required.
4. If you used PayViaPhone, show a phone bill with the mobile number and your full name. https://ecogra.org/products-services/alternative-dispute-resolution .

Q. Miscellaneous

1. For other methods, supply a picture or screenshot that verifies your name.
2. To make a withdrawal, go to the 'Cashier', choose 'Withdrawal', select your method, fill in the form, hit 'Withdraw', and it's on.
3. When you hit a big win and then suddenly cut back on your betting amount by more than 65% of what you were previously wagering on average, it's a risky strategy that might raise eyebrows and cause issues.
4. There are times when players pause a game round before finishing it up with real money, just to sneak in some bonus playtime before their actual cash gets used.
5. Pushing back game rounds to another time to exhaust your real money and then dive into using some form of bonus is a trick some folks might try to pull — it's not a recommended move.
6. Some players might use bonus funds to boost their in-game potential, lose the bonus, and then cash out the newfound value with their real cash. It's a strategy worth noting.
7. Occasionally, players might place hefty bets only to drastically lower them soon after just to satisfy betting conditions, which can be a questionable move.

R. Language Discrepancies

1. After a solid win, shifting from a game with low impact to one with higher stakes just to satisfy game conditions might be seen as a tactical maneuver.

Version 1.2.15 - 16.12.2024

Valid until further notice